Terms & Conditions

1. Introduction

Welcome to DermaFix Laser & Skincare Inc. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before booking or purchasing any service.

2. Services

• Our treatments include medical esthetics procedures such as laser therapy, skincare treatments, and wellness consultations.
• All services are subject to availability and may require prior consultation.
• Results vary depending on individual skin type, medical history, and adherence to aftercare instructions.

3. Eligibility

• You must be at least 18 years old to book or purchase services.
• Clients under 18 require parental or guardian consent.
• We reserve the right to refuse service if contraindications or safety concerns are identified.

4. Appointments & Cancellations

• Appointments must be booked in advance through our website, phone, or in person.
• Cancellations require at least 24 hours' notice. Late cancellations or no-shows may incur a fee.
• We reserve the right to reschedule or cancel appointments due to unforeseen circumstances.

5. Payments

• All prices are listed in Canadian dollars (CAD) unless otherwise stated.
• Payment is due at the time of service. We accept major credit cards, debit, and other approved payment methods.
• Promotional offers or discounts cannot be combined unless explicitly stated.

6. Refunds & Returns

• Services rendered are non-refundable.
• Prepaid packages may be refunded only if treatments have not commenced, subject to administrative fees.
• Skincare products may be returned within 14 days if unopened and unused.

7. Medical Disclaimer

• Our treatments are non-invasive cosmetic procedures and do not replace medical advice or treatment from licensed healthcare professionals.
• Clients must disclose all relevant medical conditions, medications, and allergies prior to treatment.
• DermaFix Laser & Skincare Inc is not liable for adverse reactions resulting from undisclosed information.

8. Privacy & Confidentiality

• We respect your privacy and handle personal information in accordance with our Privacy Policy.
• Client records are kept confidential and used solely for treatment and service purposes.

9. Limitation of Liability

• DermaFix Laser & Skincare Inc shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services or website.
• Liability is limited to the cost of the service provided.

10. Intellectual Property

• All content on this website, including text, images, logos, and designs, is the property of DermaFix Laser & Skincare Inc.
• Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Governing Law

• These Terms & Conditions are governed by the laws of British Columbia, Canada.
• Any disputes shall be resolved in the courts of British Columbia.

12. Updates

• We may update these Terms & Conditions from time to time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.